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Passengers furious after flight disruption

gyalchi · 1 min read

BBC News:-

Travellers from across Wales have spoken about their anger after their flights were cancelled by travel giant TUI.

Passengers heading to and from Cardiff were among UK holidaymakers left furious as dozens of flights were cancelled amid misery at UK airports.

TUI said those affected would receive refunds within 14 days.

Among those hit was Huw Davies, who was hoping to take his family, including his ill daughter, to Tenerife.

Mr Davies, of Ystrad Mynach, Caerphilly county, said the trip was going to be special because of his daughter’s poor health.

He said they were put on the plane but soon were told to leave.

He said: “We were taken into the terminal building again, and left in the upstairs for more than an hour with no-one to sort us out, and my daughter was on a mobility scooter.

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